Skip to content Skip to navigation Skip to Footer
*T&C's Apply.

Cookie Policy

We are The Harborough Hare Limited, a company registered in England and Wales under company number 14504304 and with our registered office at Desford Road, Enderby, Leicester, United Kingdom, LE19 4AT.

This cookies policy applies to our website www.joules.com and any other website on which this policy is posted or expressly referenced (“Joules Sites”).

The Joules Sites use cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse the Joules Sites and also allows us to improve the Joules Sites. By using the Joules Sites you accept our use of cookies in accordance with this policy.

If you do not accept the use of these cookies please disable them by following the instructions below.

  1. What is a Cookie?

    Cookies are small text files that websites place in your browser when you visit them. When you return to the site, the site can access its previously placed cookie to uniquely identify your browser. Cookies accomplish several different things. They recall your preferences at a website, help you view content more efficiently and improve the overall user experience on a website. The can also help advertisers see what interests you and what advertising may be relevant to you. For further information on cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit https://www.allaboutcookies.org/.

  2. How do we use cookies?

    We use cookies to collect information about your computer, including where available your IP address, operating system and browser type. We also use cookies to obtain information about your general Internet usage. They help us to improve the Joules Sites and to deliver a better and more personalised service.

    In addition to uses for analytical purposes and for system administration, we also use cookies to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

  3. What Cookies Do We Use?

    We process information set by the www.facebook.com third party cookie in order to send you advertising of products which we think you’d be interested in based on your behaviour when using Meta’s products, including Facebook and Instagram. This cookie is only set with your consent until it expires as per the duration specified in Meta’s cookie policy here or if you withdraw your consent. You can change your consent at any time by following the steps listed under section 4 on Joules’ Cookie Policy Page. Note that information collected via this cookie may be transferred to the U.S.A. The U.S.A is not deemed “adequate” by the UK and EU for the processing of personal data and not all of your data privacy rights may apply. Please refer to Metas Privacy Policy for further information: https://www.facebook.com/privacy/policy.

  4. How Do I Delete and Manage Cookies?

    You can manage your cookie preferences and settings here:

  5. Cookie and Privacy Practises of Third Parties

    The Joules Sites may contain links to and from the websites of our partner networks, data partners, advertisers and affiliates. It may also contain links to third party social media sites. These third parties may place their own cookies or other technological devices on your Internet browser. We have no control over these third parties and no responsibility for the technologies they employ. To learn how a particular website collects and uses your information, you should read the privacy policy of that website.

    We do not accept any responsibility or liability for third party policies. Please check these policies before you submit any personal data to these websites.

  6. Contact Details

    If you have any questions, comments or requests regarding this policy, the Joules Sites or our products, please email us at: joulesteam@joules.com. We will endeavour to respond as quickly as we can but you may experience a delay in our response time due to severely reduced staffing levels. Alternatively, you can write to us at: Customer Services Team, Joules Building, Saxon Way West, Corby, Northants NN18 9ES, England.