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Cookie Policy

Last Updated September 2020

We are Joules Limited, a company registered in England and Wales under company number 2934327 and with our registered office at The Joules Barn, Rockingham Road, Market Harborough, Leicestershire, LE16 7QD England.

This cookies policy applies to our website www.joules.com and any other website on which this policy is posted or expressly referenced (“Joules Sites”).

The Joules Sites use cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse the Joules Sites and also allows us to improve the Joules Sites. By using the Joules Sites you accept our use of cookies in accordance with this policy.

If you do not accept the use of these cookies please disable them by following the instructions below.

      Cookies are small text files that websites place in your browser when you visit them. When you return to the site, the site can access its previously placed cookie to uniquely identify your browser. Cookies accomplish several different things. They recall your preferences at a website, help you view content more efficiently and improve the overall user experience on a website. The can also help advertisers see what interests you and what advertising may be relevant to you. For further information on cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit https://www.allaboutcookies.org/.

      We use cookies to collect information about your computer, including where available your IP address, operating system and browser type. We also use cookies to obtain information about your general Internet usage. They help us to improve the Joules Sites and to deliver a better and more personalised service.

      In addition to uses for analytical purposes and for system administration, we also use cookies to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

      You can manage your cookie preferences and settings here:

      The Joules Sites may contain links to and from the websites of our partner networks, data partners, advertisers and affiliates. It may also contain links to third party social media sites. These third parties may place their own cookies or other technological devices on your Internet browser. We have no control over these third parties and no responsibility for the technologies they employ. To learn how a particular website collects and uses your information, you should read the privacy policy of that website.

      We do not accept any responsibility or liability for third party policies. Please check these policies before you submit any personal data to these websites.

      If you have any questions, comments or requests regarding this policy, the Joules Sites or our products, please email us at: joulesteam@joules.com. We will endeavour to respond as quickly as we can but you may experience a delay in our response time due to severely reduced staffing levels. Alternatively, you can write to us at: Customer Services Team, Joules Building, Saxon Way West, Corby, Northants NN18 9ES, England.