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Fairfax & Favor
Returns can take up to 10 working days to be processed.
Once your return is actioned we will send you a returns confirmation email and your refund will be processed at that point. You can expect to see the refund in your account within 72 hours from then.
We ask that you retain your proof of postage from the post office until you have received confirmation of the return being processed.
If you would prefer to speak to someone please give us a call on 0345 250 7160
Our normal working hours are:
You can also get in touch by filling in our contact form.